Job Description

Job Summary - Why you’ll love this position

Job Location: This position will be located at 930 Wildwood Drive, Jefferson City, MO 65109.

Why you’ll love this position:

Are you interested in making a difference in the health and well-being of women, infants and children in Missouri? If so, join our Missouri WIC team! You will play a vital role in supporting approximately 560 retailers authorized to provide access to Special Supplemental Nutrition Program for Women, Infants and Children (WIC) food benefits for over 90,000 participants across the state. As the WIC Retailer Manager, you'll oversee and coordinate statewide WIC retailer activities, including contracting, training and compliance monitoring. In this position, you'll work closely with retailers, local agency staff, federal USDA partners and other stakeholders. The WIC state agency is a team environment where you'll also work closely with other state agency staff to ensure coordinated, seamless implementation of the WIC program across the retailer, nutrition, administrative, data and technology and operations units. Let us know you're up for the challenge by submitting an application today! The typical schedule for this position is Monday through Friday, 8 a.m. to 5 p.m. This position is eligible for a flexible schedule, with the expectation that the candidate will be available as needed to meet business requirements. All internal promotional candidates are encouraged to apply, as an alternate office location may be available. Remote work may be available in special circumstances defined by DHSS policy.

The salary indicated represents a base pay rate. If the individual selected or the position is eligible for a pay differential (e.g., shift, security, or years of service), it will be added to the total compensation in your paycheck. A pay differential does not raise your base pay.

Responsibilities - What you’ll do

• Plan, evaluate and oversee the implementation of all retailer components of the annual WIC state plan.
• Coordinate and oversee contracting, contract monitoring, policy development and reporting for the retailer aspects of the WIC program to ensure compliance with applicable federal and state regulations and policies.
• Coordinate statewide retailer training, technical assistance and resource development activities for the WIC program to provide quality services to WIC participants.
• Identify high-risk retailers and assign them to the compliance contractor for compliance monitoring. Review and determine next steps to achieve robust compliance.
• Oversee the identification of violations, development of corrective action plans and implementation of appropriate sanctions for retailers.
• Track and evaluate WIC product redemption data to evaluate cost containment and retailer compliance and to assist in food selection policy development.
• Coordinate with Missouri WIC's electronic benefit transfer contractor and point of sale (POS) system providers to ensure retailers maintain effective WIC POS systems.
• Occasionally conduct on-site retailer visits for training, technical assistance and POS system testing.
• Supervise 5 staff: 4 Public Health Program Specialists, and 1 Administrative Support Assistant.

Qualifications - All you need for success Minimum Qualifications:

• A bachelor's degree from an accredited college or university in business, public administration or a similar field and six years of relevant experience. Substitutions of relevant education beyond the required bachelor's degree may be allowed in place of a portion of the six years of relevant experience.
• Possess excellent written communication skills, with the ability to interpret and analyze complex regulations and communicate information in a clear and concise manner.
• Previous WIC program experience is preferred.
• Previous supervisory experience is preferred.
• Experience with Microsoft Office Suite and the ability to learn new technology and data systems.

Lack of post‐secondary education will not be used as the sole basis denying consideration to any applicant.

Job Details - More reasons to love this position

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

Contact Details - If you have questions or require any accommodations to participate in the application or interview process please contact:

Dora Crawford at [email protected] or 573-751-6204.

The State of Missouri is an equal opportunity employer and is committed to developing and maintaining a talented workforce.

Job Tags

Contract work, For contractors, Work at office, Local area, Remote work, Monday to Friday, Flexible hours, Shift work

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