Job Description

Description

The Senior Business Analyst leads complex multi-department process design and business case development for the Finance Shared Services pillar. This role partners with senior Finance leaders to shape high-value initiatives spanning all finance departments and mentors Business Analysts across the pillar to elevate the teams overall analytical practice.

Key Responsibilities:

• Lead discovery process design and requirements development for complex multi-department automation and AI initiatives.
• Drive business case development and value realization using the programs ROI calculator rate cards and value levers.
• Shape agentic automation and AI opportunities by partnering with solution architects and AI/ML engineers on feasibility and design.
• Serve as senior advisor to Finance operational leaders on process improvement standardization and automation potential.
• Mentor Business Analysts across the pillar; contribute to coaching reviews and professional development.
• Establish and evolve BA practice standards (templates process notation requirements patterns) in partnership with program leadership.
• Lead UAT strategy training and change management planning for complex initiatives.
• Collaborate with Revenue Cycle and IA Enablement counterparts to share patterns and accelerate delivery.

Bachelors and 6 years experience in business analysis business administration engineering information science health or science-related field

OR

Masters and 2 years experience in business analysis business administration engineering information science health or science-related field.

CBAP Certified Business Analysis Professional CCBA Certification of Competency in Business Analysis or PMI-PBA Professional in Business Analysis preferred.

Preferred Qualifications:

• Demonstrated experience with multi-department or multi-stakeholder process design.
• Strong experience building business cases and measuring value realization.
• Working knowledge of automation AI and agentic solutions.
• Experience in healthcare academic medical center or non-profit finance environments.
• Lean Six Sigma or equivalent process-improvement certification.
• Experience partnering with UiPath-based or Copilot delivery teams.
• Familiarity with LLM-enabled or agentic automation use cases.

*This position is a 100% remote work. Individual may live anywhere in the US.
**This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.
During the selection process you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview a question will appear on your screen and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.

Required Experience:

Senior IC

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