Job Description

Position Title:  General Manager of Clubs Operations | T-Mobile Arena

Pay Range : [[cust_StartingPayRate]] to [[cust_MaxPayRate]] 

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Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

For more information on what we are about as a company, check us out by following the link below:

 

Job Summary

Job Summary: As a General Manager of the Arena Club, you will be responsible for ensuring that our guests are provided with excellent service and our team members are upholding Levy's hospitality standards. 

Key Responsibilities:

• Maintains positive guest relationships by obtaining regular feedback through table visits and executing show quality standards
• Trains and conveys brand clarity through the menu, wine, and beverage knowledge
• Responds and assist in any departmental guest service issues
• Executes all menus, promotions and programs as outlined by the Director of Operations/Department
• Head in accordance with Levy standards
• Ensures all catering services exceed guest expectations 
• Successfully presents Levy catering services to guests in a manner that exceeds guest expectations and profitability 
• Communicates client’s needs through timely and detailed written and verbal communications to ensure internal understanding / compliance and external guest’s expectation of services 
• Have location specific food and wine knowledge
• Have strong attention to detail
• Ensures show quality standards are maintained at all times 
• Builds and maintains strong relationships with clients, guests, subcontractors, not-for-profits and Levy team members 
• Regularly obtains feedback from clients and guests to improve operations
• Develops and executes strategic research programs and plans in accordance with Core Signatures 
• Thoroughly and accurately uses applicable Levy systems (Purchasing Systems, Point-of-sale, WFM, eReserve and more)
• Achieves assigned budget goals
• Executes inventory control
• Ensures all function setups and breakdowns are executed correctly, efficiently, and expeditiously
• Employs good safety and sanitation practices
• Performs other duties as assigned

Preferred Qualifications:

• 2+ leadership experience in Hospitality
• Associates Degree in Hospitality Management or two years of role level equivalent leadership experience
• High level of technology literacy including Microsoft Office 365 Suite, advanced knowledge of excel, and power point
• 2 years experience leading beverage and food experience, service training, and employee development
• Passion for hospitality, food and beverage
• Excellent interpersonal and stakeholder management skills

Apply to Levy today!

Levy is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Certain positions may require Florida Level 2 background screening. Details:

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. 

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