Job Description

Job DetailsFloor Manager – Opening Leadership Role

SK Hospitality Group | Yamasaki Restaurant

Location: Financial District, New York City
Opening Target: May 2026

SK Hospitality Group is an exciting new hospitality company seeking an experienced Floor Manager to join our opening team and help bring to life a dynamic, high-end dining destination in the heart of the Financial District, just steps from the New York Stock Exchange.

This is a unique opportunity to be part of building something from the ground up —not just a restaurant, but a brand. We are looking for team members who are passionate about hospitality and motivated to help shape our identity, culture, and guest experience from day one .

We are building a team that is collaborative, driven, and committed to excellence without ego —where high standards and genuine hospitality go hand in hand.

The space will feature two distinct dining experiences:

• Upper Level: A refined Japanese / Asian fusion fine dining restaurant
• Lower Level: An upscale–casual Latin fusion concept with vibrant energy

This role is ideal for someone who thrives in high-volume environments, leads by example on the floor, and takes pride in creating memorable guest experiences while developing a strong, supportive team.

Position Overview

The Floor Manager will oversee all front-of-house operations and work closely with the General Manager and Executive Chef to ensure seamless daily service, exceptional guest experiences, and strong team performance.

This is a hands-on leadership role —someone who is present on the floor, supports their team, and leads with both professionalism and approachability.

Essential Responsibilities

• Lead daily FOH operations, ensuring efficient, polished, and welcoming service across both concepts
• Maintain an active presence on the floor, engaging with guests and supporting team members in real time
• Uphold and evolve service standards that reflect both elevated hospitality and genuine warmth
• Support hiring, training, and development of FOH team members, fostering a positive and inclusive team culture
• Conduct pre-shift meetings that inspire, inform, and align the team
• Manage scheduling and floor plans to optimize service flow and team efficiency
• Monitor cleanliness, organization, and overall guest-facing presentation
• Handle guest feedback and service recovery with professionalism and care
• Partner with BOH leadership to ensure strong communication and seamless execution
• Support service across regular dining, private events, and high-volume shifts
• Assist with POS systems, reservations, and operational reporting
• Ensure compliance with health, safety, and company standards
• Lead by example—setting the tone for professionalism, teamwork, and hospitality

Qualifications

• 3–5 years of experience in a FOH leadership role (Floor Manager, Assistant Manager, or similar) in a high-volume restaurant
• NYC restaurant experience strongly preferred
• Experience with restaurant openings or new concepts is a plus
• A natural leader who is both detail-oriented and people-focused
• Strong guest service instincts and the ability to handle challenges with composure
• Excellent communication and organizational skills
• Comfortable working in a fast-paced, dynamic environment
• Familiarity with POS and reservation platforms (Toast, OpenTable, Resy, etc.)

Work Environment & Physical Requirements

• Fast-paced, high-volume hospitality environment
• Ability to stand, walk, and move for extended periods
• Ability to lift up to 25–40 lbs
• Availability for evenings, weekends, and holidays
• Work across restaurant, bar, and lounge environments
• Maintain a polished and professional appearance
• Ability to communicate effectively and lead under pressure

Compensation Details

Compensation: $60,000 – $85,000 annually

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Dining Discounts, Wellness Program

Benefits

SK Hospitality Group offers competitive benefits for full-time team members, including:

• Medical, Dental, and Vision Coverage
• Pet Insurance
• Employee Discounts

Required Skills

• Leadership & Team Development
• Guest Experience Focus
• Communication & Collaboration
• Operational Excellence
• Conflict Resolution
• Time Management
• Service Standards

Job Tags

Full time, Casual work, Shift work, Weekend work, Afternoon shift

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