Job Description

The Franklin Institute, the most visited museum in the Commonwealth of Pennsylvania, strives to be the world leader in promoting science and technology education and literacy through inspiring and engaging experiences that cultivate curiosity, critical thinking, and an understanding of the crucial role science plays in our lives.

At The Franklin Institute, we provide an environment that is as nurturing as it is dynamic. Our team-oriented approach allows for ample learning and career growth opportunities. We think you will find the Institute offers the ideal atmosphere in which to best use your skills and talents. We are eager for your input, ideas, and inspiration.

Position Description:

Event Staff is a customer-focused position that must ensure that all clients have a memorable experience, free of operational and customer service issues, that truly delivers on the brand promise to welcome and inspire guests and experience genuine hospitality. This position will also be responsible for ensuring the client’s needs have been exceeded during the event, as well as creating a fun, positive, inclusive team environment for all staff members and guests.

• Proven success working at a sophisticated event venue that has a focus on delivering a world class visitor experience
• Must be able to think on their feet and provide excellent customer service to guests that are expecting a one-of-a-kind memorable event
• Help greet, direct and assist the client, guests and vendors.
• Proactively support the Event Manager
• Highly adaptable to various situations and guests’ needs

Position Requirements

• Outgoing, positive, and team-oriented personality
• Customer service oriented
• Ability to appreciate and be sensitive to the feelings of others
• Professional/Work Ethic

Status: Part-time, based upon event schedule. Must be available to work evening events, including weekends. This position is ideal for someone looking to earn additional income!

Salary: $16/hour

To apply, please visit our  Career Center. We look forward to hearing from you!

Research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If much of this job description describes you, then please apply for this role.

The Franklin Institute is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, age, religion, national or ethnic origin, disability or protected veteran status.

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