Job Description

Full-Time: 40 Hours Per Week
1st Shift: 8am - 4:30pm 
Remote: Monday - Friday
Department: Outpatient Services 
Location: Remote w/onsite requirements as needed Summary: This position will serve as a coordinator of care for patients and families with behavioral health needs identified in Akron Children Hospital Pediatric Clinics (ACHP). The Care Coordinator will work with both the patients and families as well as the entire treatment team to assess the needs, aid with coordinating care to address these needs and monitor progress. Services will be provided in person and remotely to allow for cross coverage of multiple ACHPS.
Responsibilities:

• In conjunction with Primary Care Provider, identify and triage patients who are at acute risk of suicide and arrange for transportation to appropriate crisis services.
• Participate in regularly scheduled case conferences to coordinate and co-develop treatment plans between team members including PCPs, psychiatry and other providers.
• Use evidenced-based tools to monitor symptoms and maintain a registry that tracks treatment progress which includes assisting with identifying patients who are not making expected improvements and aid with coordinating appropriate care.
• Assist with navigation between levels of care within Behavioral Health (primary care BH, Specialty OP, PHP, IOP, PIRC)
• Work with family to arrange for behavioral health appointments and identify barriers to engagement in treatment and engage in problem solving to address barriers. Conduct basic motivational interviewing interventions to assist in addressing barriers.
• Provide education about behavioral health conditions to the patients and families and support medication treatment as indicated.
• Assess for social determinants of health and support referrals. To aid with this, coordinate/collaborate with school health or other community organizations as needed.
• Document in medical record
• Works effectively with patients and families of diverse backgrounds.
• Other duties as assigned. 

Other information:
Technical Expertise

• Experience working with multidisciplinary teams.
• Proficiency in Electronic Health Record computerized documentation is preferred.
• Experience in healthcare is preferred.
• Excellent communication skills, both verbal and written, coupled with strong listening skills.
• Strong organizational skills with the ability to multi-task, as well as anticipate and resolve problems.
• Proficiency in MS Office (Outlook, Excel, Word, Power Point) or similar software is required.

Education and Experience

• Education: High School diploma or equivalent is required.
• Licensure: N/A
• Certification: N/A
• Years of relevant experience: 2-4 years' experience. A bachelor's degree in a related field can be substituted for years of experience.
• Years of supervisory experience: none

Full Time FTE: 1.000000 Status: Remote

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About Akron Children's

More Than a Job. It’s loving what you do - and why you do it. Akron Children’s Hospital is ranked among the best pediatric hospitals by U.S. News & World Report, but it’s our compassionate approach to treatment that sets us apart. It’s creating special high-fives. Thinking of new ways to spark a smile. Holding hands to offer comfort. And working to get a giggle that brightens a room. The minute you walk into Akron Children’s, you can sense that people here love what they do. From visits with the Doggie Brigade, to the balloons and smiles in the halls, the sights and sounds are all about one thing: the children. We are the largest pediatric healthcare system in Northern Ohio and one of the fastest growing in the country. Akron Children’s has two hospital campuses in Northeast Ohio: one in Akron and the other in Boardman in the Mahoning Valley. With two hospital campuses, regional health centers and more than 50 primary and specialty care locations throughout Ohio, we’re making it easier for today’s busy families - regardless of where they live - to find the high-quality care they need. No matter which of our locations you choose, you’ll see that when you give the most, you get more— ... support, rewards and satisfaction. CAREER OPPORTUNITIES: It’s making the most of your days. Our passion is felt every day in the way people care at every level. Whether you are working with children face-to-face, or behind the scenes supporting the care and services we deliver, you impact futures. Visit us and see why it’s more than just a place to work. It’s a family. Apply today at careers.akronchildrens.org.

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Job Tags

Full time, Monday to Friday, Day shift

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